Meet the Team

With over 35 years in the family flooring business, Rodney Hughes has spent his career building on a strong foundation that has been serving customers for five decades. As an owner, his focus is simple. Helping people find the flooring that truly fits their lifestyle and needs. Rodney takes the time to understand each customer, whether they have kids and pets to how the home is used day to day, so every recommendation makes sense long after the install is done.

Rodney believes what sets Hughes apart is the combination of experience and being family owned and operated. Customers are often surprised by just how many flooring options exist and how each one offers something different. His personal favorite is hardwood. In his words, there is nothing prettier. He also loves seeing the before and after of every project, knowing how much the right floor can completely transform a home. And when customers feel overwhelmed, Rodney keeps it simple. At Hughes Floor Covering, you are not going to make a bad choice. The focus is on high quality products and finding what works best for you.

Outside of work, Rodney enjoys playing golf. His approach is professional but easygoing, creating a comfortable experience where customers feel confident, informed, and taken care of every step of the way.

With 35 years in the flooring industry, Angie Whitaker has grown up in the business and brings a deep understanding of both design and customer care. As an owner, designer, and sales representative at Hughes Floor Covering, she is hands-on in every part of the process. Angie loves helping customers make the right selections for their home, balancing style, function, and long term value so they feel confident in their decision.

Angie believes what sets Hughes apart is the level of service and the quality of the team, especially their highly skilled installers. She takes a thoughtful approach with every project, often visiting the home and asking the right questions about lifestyle, budget, and environment before guiding customers to the best options. Her favorite flooring is engineered hardwood for its natural beauty and the value it brings to a home. One project that stands out was a 7,000 square foot Lake Norman home featuring DuChâteau engineered hardwoods. The end result was flawless, absolutely beautiful and truly one to remember.

Outside of work, Angie enjoys decorating for the holidays, making her home and yard beautiful, and spending time with her family. Her approach is simple. Work hard, stay loyal, and always be willing to help customers find the right fit, even if that means waiting until the timing is right for them.

With five decades in the flooring industry and starting Hughes with his brother in law, Randy Hughes, Ray brings unmatched experience and leadership to Hughes Floor Covering. He oversees the entire operation, from warehouse and installation to administration and sales, while also serving as a steady source of support for the entire team. What has kept Ray passionate all these years is simple. Seeing a project come together from start to finish and knowing the end result made a real impact on someone's home.

Ray believes what sets Hughes apart is the personal touch. Every customer is educated, guided, and supported through the process, with a focus on making sure they understand their options and feel confident in their decisions. He is especially proud of the installation team, calling them the best in Charlotte. Customers are often surprised by just how many flooring options exist today, from styles to colors to materials, and Ray helps simplify that by focusing on how the space is used. His personal favorite is true hardwood for its natural beauty and the value it adds to a home.

Outside of work, Ray enjoys spending time with family and playing golf. His approach is straightforward. Listen, guide, and solve problems. With decades of experience and a versatile mindset, he makes sure every project runs smoothly and every customer is taken care of.

Haley was born into the flooring industry, with her grandfather building the foundation of what Hughes Floor Covering is today. As part of the third generation now leading the sales floor, she brings both deep roots and a fresh, relationship driven approach to helping customers. Haley loves getting to know people, understanding their lifestyle, and building connections that often turn into long term relationships.

Haley believes what sets Hughes apart is the personal, family oriented experience from start to finish. Customers are often surprised by both the range of options available and how pricing can vary, which is why she focuses on asking the right questions and narrowing things down in a way that feels manageable. Her favorite flooring is engineered hardwood for its beauty and the value it adds to a home. She takes pride in guiding customers through the process, from style and color to budget, making sure they feel confident every step of the way. For Haley, nothing beats a happy, satisfied customer at the end of a project.

Outside of work, Haley enjoys spending time with her son, her family, and being outdoors. Her approach is simple. Keep it personal, treat customers like family, and help them find the perfect foundation for their home.

With over 45 years in the flooring industry, Joe brings a level of knowledge that only comes from decades of hands-on experience. Being part of a family business is what first drew him in, and that foundation still shows in how he takes care of customers today. Joe prides himself on offering insight you will not find just anywhere, helping customers understand their options and make confident decisions.

Joe believes one of the biggest surprises for customers is how much the flooring industry has changed over the years, especially when it comes to pricing and product variety. He focuses on selling flooring that fits each customer's lifestyle, not just what looks good in the moment. His go-to recommendation is wood flooring for its long term value and impact on resale. What sets Hughes apart in his eyes is the knowledgeable sales team and a track record that goes all the way back to 1977. For Joe, success is simple. A job done right and a customer who is thrilled from start to finish.

Outside of work, Joe enjoys golfing and riding motorcycles. His approach is direct and confident. Keep it simple, narrow down the options, and deliver results that are hard to beat.

With over 40 years in the flooring industry, Tim brings experience you can feel the moment you meet him. What started as an unexpected career change after losing a job in manufacturing turned into a lifelong passion for helping people. At Hughes Floor Covering, Tim focuses on understanding each customer's lifestyle, needs, and vision, then guiding them to the right flooring with honest advice and zero pressure. He has built his reputation on trust, and nothing means more than when a customer comes back or sends a friend his way.

Tim believes great service is what sets Hughes apart. From the family owned foundation to the in-house installers, it is a team that truly cares about doing the job right. He keeps the process simple for customers who feel overwhelmed. Start with what you are looking for, narrow the options, and find the best fit together. Hardwood is his personal favorite for its natural beauty and timeless appeal, and he enjoys helping customers see just how many possibilities flooring can offer.

Outside of work, Tim enjoys traveling with his wife and friends, spending time with his grandchildren, and woodworking, especially creating custom charcuterie boards. His approach is simple. Make people feel comfortable, take care of them, and add a little humor along the way.

Josh has been part of the Hughes Floor Covering team for nearly seven years, starting in the warehouse before stepping into sales about five years ago. Being part of the third generation in a family business that has been around for five decades, flooring is more than a job for Josh. It is something he has grown up around. Today, he focuses on helping customers find the product that truly fits their needs, not just what looks good, but what works for their home and lifestyle.

Josh believes what sets Hughes apart is how customers are treated. Like family. He takes a practical approach by listening first, asking the right questions about how a home is built and how it is lived in, then narrowing down options that make sense. Many customers are surprised to learn flooring is often more affordable than they expect, especially when you match the right product to the right situation. His personal favorite is laminate for its durability, scratch resistance, and ability to deliver a real wood look without the wear concerns. He also takes pride in projects where the team moves quickly to meet tight timelines, showing customers just how committed Hughes is to getting the job done right.

Outside of work, Josh enjoys reading and working out. His approach is simple and focused. Be efficient, be honest, and take care of people the right way.

Colby brings both experience and family roots to his role at Hughes Floor Covering. With over six years in the business and a lifetime around it, he has grown up understanding what it takes to serve customers the right way. Today, he focuses on helping people bring their vision to life, combining product knowledge with real conversations that make the process feel easy and personal.

Colby believes one of the biggest surprises for customers is how much pricing and product options can vary across manufacturers. That is why he takes the time to explain the differences and guide customers based on what matters most to them, whether it is durability, water resistance, comfort, or overall look. His favorite flooring is wood for its natural beauty and the fact that no two pieces are ever the same. What sets Hughes apart in his eyes is the family owned approach, in-house installers, strong warranty, and a level of hospitality that makes customers feel at home.

Outside of work, Colby enjoys playing basketball, going to the gym, and spending time with friends. His approach is simple. Be helpful, honest, and understanding, while giving customers the space to make the right decision at their own pace.

Zach brings a full-picture understanding of the business to his role in sales at Hughes Floor Covering. After starting in the warehouse, he learned the process from the ground up before moving into sales, where he now helps customers find flooring that truly fits their lifestyle. Zach enjoys walking customers through the different options available and making sure they feel confident in their decisions from start to finish.

Zach believes one of the biggest surprises for customers is how much the industry has evolved, from pricing to the wide range of flooring options available today. What sets Hughes apart in his eyes is the complete experience. From selection to installation, customers are supported every step of the way by a knowledgeable team and experienced in-house installers. His favorite flooring is hardwood for its natural beauty and the value it adds to a home. For Zach, success is seeing customers thrilled with the entire process and hearing the positive feedback they share about both the team and the finished product.

Outside of work, Zach enjoys golfing, attending sporting events, and going to concerts. His approach is straightforward and focused. Educate the customer, simplify the process, and stay competitive in delivering the right solution for their home.

Sara Glance has been a key part of the Hughes Floor Covering team for over nine years, starting as a receptionist and growing into her role as office coordinator and bookkeeper. She keeps the day to day operations running smoothly behind the scenes, making sure everything stays organized and on track. Sara's attention to detail plays a big role in supporting both the team and the overall customer experience.

One thing that stands out to Sara about Hughes is the strong family presence throughout the company. From ownership to the team on the ground, it is a group that truly cares about doing the job right. That commitment shows up at every level, from sales to installation and everything in between.

Outside of work, Sara enjoys reading, hiking, and kayaking. She brings a calm, organized approach to everything she does, helping keep the business running efficiently while supporting a team that takes pride in delivering quality work.

Cecelia plays a key role behind the scenes at Hughes Floor Covering, keeping orders organized and schedules running smoothly. Since joining the team in December 2021, she has become a go-to for making sure customers' needs and timelines are met. Having known the Hughes family since elementary school, Cecelia values being part of a business that truly feels like family and takes pride in helping deliver a seamless experience from start to finish.

Cecelia believes one of the biggest surprises for customers is just how many flooring options are available. There is truly something for every vision. She also sees Hughes as a one-stop shop, offering everything from free measurements to a fully stocked showroom and top-tier installation crews. While she does not work directly in sales, she has learned the importance of understanding each customer's lifestyle to guide the right decisions. Her personal favorite is laminate for its realistic wood look, durability, and value, making it a great fit for many homes.

Outside of work, Cecelia enjoys spending time with her family and being outdoors. Her approach is simple and genuine. Stay easygoing, help wherever needed, and get the job done right.

Debra plays a key role at Hughes Floor Covering by supporting both the team and the customers who walk through the door. Now with over five years in the flooring industry, she made a career change to try something new and quickly found she loved the people side of the business. Debra enjoys meeting new customers, reconnecting with familiar faces, and helping guide ideas as they come to life. She is often impressed by customers' creativity and enjoys being part of that process.

Debra believes one of the biggest surprises for customers is how much there is to learn about flooring. Many come in with misconceptions, and she takes pride in helping educate them so they can make confident decisions. She also loves seeing how surprised new customers are when they learn Hughes has been a trusted, family run business for five decades now with a third generation involved. Her favorite flooring is a tie between wood for its beauty and laminate for its durability. What stands out most to her about Hughes Floor Covering is the people. A team that is approachable, supportive, and committed to quality and customer satisfaction.

Outside of work, Debra enjoys spending time outdoors and reading. When customers feel overwhelmed, she helps simplify the process. Start with the type of flooring, focus on color, and take samples home to see how they look in your space. Her approach is steady and supportive, always focused on helping both the team and customers feel confident every step of the way.

Carissa Whitlow is often the first face and voice customers connect with at Hughes Floor Covering. In her role as receptionist, she enjoys getting to know people, making them feel welcome, and helping point them in the right direction as they begin their flooring journey. After joining the team about a year ago in search of a new opportunity, she quickly found a place where she could connect with customers and be part of a strong, family driven business.

Carissa believes one of the biggest surprises for customers is how much flooring options can vary depending on lifestyle. What works for one home may not work for another. She has learned that taking the time to understand how someone lives, whether they have kids, pets, or a quieter household, makes all the difference in finding the right fit. Her personal favorite is engineered hardwood for its classic look and added benefits compared to traditional wood. What stands out most to her about Hughes is its longevity, family ownership, and knowledgeable team across both locations.

Outside of work, Carissa enjoys spending time with her husband, family, and friends, especially when it involves being outdoors. When customers feel overwhelmed, she helps simplify things by starting with color and narrowing down a few strong options that fit their lifestyle. Her approach is simple. Be helpful, be welcoming, and make every customer feel comfortable from the moment they walk in.

Jim Sanford has been a steady force at Hughes Floor Covering for close to a decade, keeping the warehouse running efficiently and making sure customers get exactly what they need. From loading Cash and Carry orders to double-checking materials, Jim takes pride in making sure every customer leaves confident and taken care of. His path to Hughes started through a friendship at church, and that sense of connection still shows in how he approaches his work every day.

Jim believes customers are often surprised by how important durability is when choosing flooring and how many options Hughes offers as a true one-stop shop. He is a big fan of laminate for its scratch resistance and long lasting performance. What stands out most to him is the quality of work the team delivers, especially the installation crews who help bring each project together the right way.

Outside of work, Jim enjoys spending time with his grandkids and going fishing. His mindset is simple. Stay reliable, keep things moving, and make sure every customer gets the best value for their investment.

Jeffery Hughes plays a key role behind the scenes at Hughes Floor Covering, helping keep everything running smoothly from the warehouse to the customer's home. Relatively new to the flooring industry, he has already made an impact by preparing materials, organizing inventory, and delivering products directly to customers. Being part of a family owned business is what drew him in, and he takes pride in representing that family connection every time he greets a customer at delivery.

Jeffery has learned quickly that there is a lot more that goes into flooring than most people realize, especially when it comes to preparation and installation. He sees firsthand the effort that goes into getting every job right and appreciates how the team goes above and beyond to make sure customers are satisfied. His favorite flooring is laminate, partly because it is easier to handle, but also because it offers a practical, affordable option for many homes. What stands out most to him about Hughes is the willingness across the team to step up and make things right when needed.

Outside of work, Jeffery enjoys getting out in the city and experiencing the nightlife. His approach is simple. Stay outgoing, stay helpful, and keep things moving so every project is set up for success from the start.