About Hughes Floor Covering
Get to know your Charlotte, NC area flooring experts
Your flooring experts in Charlotte, NC
As soon as you walk through the door, we want you to feel comfortable, relaxed, and welcomed in our store. Our goal is to provide exceptional service to all customers, as if you are part of the family! We want to help you choose the perfect floor for your needs and will remain in constant communication with you during the entire process to update you on the order process, delivery, and installation.
Upon receipt of your order, we will schedule Certified Installers to be at your home at a time of your choosing. Our installers are not subcontracted. We have built a longstanding relationship with each of them and most have been employed by our company for ten years or more. They are top of the line installers who guarantee a great job every time!
Contact us today so we can help you with all your flooring needs!
Residential Flooring
Awards & associations
Our showroom has it all
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Frequently Asked Questions
When was Hughes Floor Covering founded?
Hughes Floor Covering was founded in 1977 by Randy Hughes with the help of his brother-in-law, Ray Rushing. The family-owned flooring company has served Charlotte, NC and the Carolinas for more than 40 years and remains operated by the Hughes family across multiple generations.
Who owns Hughes Floor Covering?
Hughes Floor Covering is owned and operated by the Hughes family, beginning with founder Randy Hughes and his brother-in-law Ray Rushing in 1977. Sons, daughters, nephews, grandchildren, and other family members have worked in every part of the Charlotte, NC flooring business over the years, keeping it independent and family-run.
How long has Hughes Floor Covering been in business?
Hughes Floor Covering has been in business since 1977, giving it more than 40 years of experience serving homeowners in Charlotte, NC and the surrounding Carolinas. This longevity means the flooring store stands behind its products and installations for the long term, well after a project is finished.
What makes Hughes Floor Covering different from other flooring stores?
Hughes Floor Covering is different because it is a family-owned Charlotte, NC flooring store that employs its own Certified Installers rather than subcontracting, offers in-home shopping, and provides one-on-one design consultation. Family ownership since 1977 means customers work directly with people who are personally invested in the quality of every flooring job.
Are Hughes Floor Covering's installers subcontracted?
No, Hughes Floor Covering's installers are not subcontracted. The Charlotte, NC flooring company uses Certified Installers who are part of the Hughes Floor Covering team, and most have worked with the company for ten years or more. This long-term relationship helps ensure consistent, accountable flooring installation on every project.
Is Hughes Floor Covering a certified or authorized flooring dealer?
Yes, Hughes Floor Covering is an authorized dealer for major flooring brands and part of a national buying group of independent retailers. This membership lets the Charlotte, NC flooring store offer manufacturer pricing and warranties on brands like Shaw, Mohawk, Karastan, COREtec, and Stanton while keeping the personal service of a local, family-owned business.
Does Hughes Floor Covering serve both residential and commercial customers?
Hughes Floor Covering primarily serves residential customers in Charlotte, NC and the Carolinas, providing flooring for new homes and remodeling projects. The store also carries commercial-grade carpet and luxury vinyl lines, so business owners in the Charlotte area can ask about commercial flooring options by calling (704) 372-7486.
What is Hughes Floor Covering's approach to customer service?
Hughes Floor Covering's approach is to treat every customer like part of the family, staying in constant communication from selection through delivery and installation. The Charlotte, NC flooring store guides customers in choosing the right floor for their needs and updates them on order status, delivery timing, and the installation schedule throughout the project.
Does Hughes Floor Covering have more than one showroom?
Yes, Hughes Floor Covering has two showrooms: one at 4312 Monroe Rd, Charlotte, NC 28205, and one at 9456 Charlotte Hwy, Indian Land, SC 29707. Both showrooms carry the full range of flooring products and share the phone number (704) 372-7486, so customers on either side of the state line have a nearby option.
Can I read reviews of Hughes Floor Covering?
Yes, you can read customer reviews of Hughes Floor Covering on Google, Yelp, and the Better Business Bureau, where the family-owned Charlotte, NC flooring store has served homeowners since 1977. Reviews frequently mention the in-home service, knowledgeable staff, and quality of installation completed by the company's own Certified Installers.
